Superior Quality, Durable Home and Commercial Vacuums at the Best Prices.Our powerful vacuum systems are made to accommodate the toughest industries, including mold removal, emergency water damage repair and fire and restoration.Industrial Vacuums has sold home and commercial vacuums throughout North America since 1992. We are located in Arlington, Virginia and our mission is to provide homeowners and industrial professionals with the highest quality vacuum systems and superior customer service possible.
Shipping of Orders
Orders are shipped on the same or next business day via UPS, Yellow Freight, or Fedex. If you would like to ship using your shipping account number, contact us at 800-214-9111. If an item is on backorder, you will be notified by phone or email of the backorder status.
Please contact customer service for more information on returning an item. A vacuum may be returned within 5 days of receipt if it does not meet your satisfaction and is undamaged. We ask that you retain the shipping box to return the item. After the item is returned in satisfactory condition, credit will be issued to your charge card. YOU MUST OBTAIN A RETURN AUTHORIZATION NUMBER prior to returning product. Credit cannot be issued on items returned without a return authorization number. Please call or email us to obtain a return authorization number. Returns must be requested in writing within 5 days of receipt of
merchandise. Once a return authorization is issued, items must be
shipped back prepaid to the address indicated within 10 days. Returns
will be subject to a 15% restocking fee plus freight reimbursement..
Limitation of Liability
In no event shall Industrial Vacuums be liable for any special,
incidental, exemplary, punitive or consequential damages (including but
not limited to loss of profits). Any liability shall not exceed the
purchase price paid for the product that gives rise to any liability
For more information, contact us at:
Email address: [email protected]
PO Box 50295
Arlington, VA 22205